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Privacy Policy

SCORI (Underscore Interactive, LLC)

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Last Updated Date: September 18, 2026

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PRIVACY POLICY

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Underscore Interactive, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to transparency regarding how we collect, use, process, disclose, store, and otherwise handle information relating to users of the Services.

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This Privacy Policy describes how information is collected and used in connection with the Services, including creator-facing functionality, interactive audio experiences, recommendation systems, adaptive playback systems, creator discovery systems, monetization systems, collaborative creator environments, audience-engagement systems, analytics systems, and related platform functionality.

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This Privacy Policy applies to users, creators, collaborators, contributors, visitors, fans, listeners, purchasers, and other individuals who interact with the Services.

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By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Our Privacy Commitments

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These commitments reflect our current practices:

•  We do not currently sell your personal information.

•  We do not currently use your location data for advertising.

•  We do not share your listening history with other users.

These statements describe our practices as of the date above. If they change, we will update this Privacy Policy and provide notice, and will obtain your consent where required by applicable law. To the extent any disclosure of your personal information is or becomes a “sale” or “share” under applicable law, you may exercise the opt-out rights described in the US State Privacy Rights Addendum.

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1. Information We Collect

We collect information you provide directly to us, information generated through your use of the Services, information received from third parties, and information collected automatically through operational, analytical, technical, and security-related processes associated with the Services.

The information we collect may include:

  • account registration information, including usernames, profile information, contact information, and account credentials;

  • creator profile information and creator-submission information;

  • uploaded content, creator materials, stems, adaptive playback assets, synchronized playback assets, creator campaigns, metadata, and related creator-facing materials;

  • payment, transaction, and payout information;

  • communications submitted through the Services;

  • audience-engagement activity;

  • recommendation-system interaction data;

  • usage information;

  • technical device information;

  • analytics information;

  • moderation and safety-related information;

  • and other information reasonably necessary to operate and improve the Services.

The specific information collected may vary depending on how you interact with the Services and which creator-facing or user-facing features you utilize.

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2. User Content & Creator Upload Information

We collect and process information associated with content uploaded, submitted, synchronized, generated, adapted, distributed, monetized, or otherwise made available through the Services.

This may include uploaded audio recordings, stems, synchronized playback assets, adaptive playback assets, audiovisual materials, creator metadata, creator artwork, creator profile materials, collaborative creator materials, AI-assisted content, creator campaigns, recommendation inputs, monetization information, contributor information, and related creator-facing materials.

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We may process uploaded content and creator materials in connection with operation of the Services, including moderation, synchronization, adaptive playback functionality, recommendation systems, creator discovery systems, monetization systems, analytics systems, collaborative creator functionality, fraud prevention, platform integrity, operational optimization, experimentation, and related operational purposes.

Where users or creators choose to make content public, certain information associated with uploaded content may become visible to other users of the Services.

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3. Interactive Audio, Behavioral & Usage Data

Because the Services may include interactive audio experiences and adaptive playback functionality, we may collect information relating to how users interact with creator content, recommendation systems, playback systems, audience-engagement systems, creator-discovery systems, and related operational systems associated with the Services.

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This may include information relating to playback activity, listening behavior, interaction timing, engagement activity, session activity, feature interaction patterns, recommendation interaction activity, creator-following activity, creator-campaign interaction activity, device activity, navigation activity, approximate location information, technical diagnostics, and related operational or behavioral information associated with use of the Services.

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We may use this information to operate, personalize, optimize, improve, secure, analyze, test, moderate, support, monetize, and otherwise develop the Services and related creator-facing functionality.

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4. Recommendation, Personalization & Discovery Systems

The Services may utilize recommendation systems, personalization systems, creator-discovery systems, audience-engagement systems, synchronized playback systems, adaptive playback systems, analytics systems, experimentation systems, and related operational systems designed to improve user experiences, creator discovery, audience engagement, monetization opportunities, playback experiences, and platform functionality.

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These systems may utilize information relating to user activity, creator activity, playback behavior, interaction history, audience-engagement activity, recommendation interactions, creator-following activity, content preferences, technical information, and related operational information associated with the Services.

Recommendation and personalization systems are dynamic and may evolve over time. We do not guarantee specific recommendation outcomes, creator visibility, playlist placement, synchronized playback exposure, adaptive playback exposure, monetization outcomes, or audience-engagement outcomes.

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We may also use aggregated, de-identified, analytical, operational, and behavioral information to improve recommendation systems, playback systems, analytics systems, moderation systems, fraud-prevention systems, creator-discovery systems, and related platform functionality.

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5. Public vs Private Content Visibility

The Services may permit users and creators to designate certain content, creator materials, playlists, creator campaigns, collaborative creator environments, or related creator-facing functionality as public, private, unpublished, invite-only, or otherwise operationally segmented.

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Where content is made public, certain associated information may become visible to other users of the Services and may appear within recommendation systems, creator-discovery systems, playlists, audience-engagement systems, synchronized playback experiences, adaptive playback experiences, social creator systems, and related operational experiences associated with the Services.

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Even where content is designated as private or unpublished, we may continue to process, analyze, synchronize, moderate, index, store, operationalize, and otherwise utilize such content in connection with operation, improvement, moderation, fraud prevention, analytics, recommendation systems, adaptive playback systems, and related platform functionality.

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We do not guarantee confidentiality, discoverability restrictions, operational invisibility, or recommendation limitations associated with uploaded content or creator-facing functionality.

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6. Creator & Fan Relationship Data

The Services may facilitate interactions between creators, listeners, audiences, purchasers, fans, collaborators, and other participants.

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We may collect and process information relating to creator-following activity, creator interactions, audience-engagement activity, creator campaigns, playlists, creator rankings, creator analytics, social creator activity, recommendation interactions, audience participation, monetization activity, and related creator-fan relationship activity associated with the Services.

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We may use this information to support creator analytics, creator discovery, audience engagement, recommendation systems, monetization systems, collaborative creator functionality, marketing activity, platform optimization, operational analysis, and related business or operational purposes associated with the Services.

 

7. Moderation, Safety & Enforcement Processing

We may collect, process, review, analyze, classify, authenticate, moderate, label, investigate, or otherwise utilize information associated with moderation activity, safety systems, fraud-prevention systems, platform-integrity systems, operational enforcement systems, and related operational activity associated with the Services.

This may include information relating to reports, complaints, moderation reviews, recommendation-system abuse, monetization abuse, synchronized playback abuse, adaptive playback abuse, deceptive synthetic media, fake engagement activity, suspicious operational activity, account misuse, fraud prevention, security incidents, operational integrity concerns, and related enforcement or safety-related activity.

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We may utilize automated systems, analytics systems, AI-assisted moderation systems, experimentation systems, recommendation systems, fraud-prevention systems, and related operational systems in connection with moderation, enforcement, safety, security, and platform-integrity activity.

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8. Cookies, Analytics & Advertising Technologies

We and our service providers may utilize cookies, pixels, SDKs, analytics tools, device identifiers, local storage technologies, and related tracking technologies to operate, analyze, personalize, optimize, secure, monetize, and improve the Services.

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These technologies may collect information relating to device activity, browser activity, usage activity, interaction history, session information, recommendation interactions, playback activity, advertising interactions, analytics information, audience-engagement information, and related operational or technical information associated with use of the Services.

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We may also work with analytics providers, advertising partners, infrastructure providers, payment providers, creator-service providers, operational providers, and related third parties that process information in connection with operation of the Services.

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Users may have the ability to manage certain tracking technologies through browser settings, device settings, consent tools, or other operational controls made available through the Services.

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9. Aggregated & De-Identified Information

We may aggregate, de-identify, anonymize, operationalize, synchronize, analyze, monetize, commercialize, or otherwise utilize information derived from the Services in a manner that does not reasonably identify individual users.

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Aggregated and de-identified information may be used for operational analysis, analytics, recommendation systems, synchronized playback systems, adaptive playback systems, creator analytics systems, monetization systems, experimentation systems, fraud-prevention systems, business intelligence, research, platform optimization, marketing analysis, commercial activity, and related lawful operational or business purposes.

 

10. Payment, Transaction & Creator Payout Information​

Where users purchase products, creator experiences, subscriptions, creator offerings, or other monetized functionality through the Services, we may collect and process payment-related and transaction-related information.

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Creators participating in monetization systems may also provide payout information, tax information, payment-processing information, monetization information, and related financial or operational information associated with creator monetization activity.

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Payment processing may be handled by third-party payment processors, financial institutions, payout providers, commerce providers, infrastructure providers, or related operational partners. Such third parties may process information in accordance with their own terms and privacy practices.

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We do not store complete payment-card information except as reasonably necessary to support operational functionality or where processed by authorized third-party providers acting on our behalf.

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11. How We Use Information

We may use collected information for a variety of operational, business, analytical, commercial, legal, safety, security, and platform-related purposes associated with operation of the Services.

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This includes using information to:

  • operate and maintain the Services;

  • provide creator-facing functionality;

  • support recommendation and discovery systems;

  • support synchronized playback and adaptive playback functionality;

  • process creator submissions and uploaded content;

  • facilitate monetization systems;

  • support creator analytics and audience engagement;

  • personalize user experiences;

  • improve platform functionality;

  • support collaborative creator functionality;

  • conduct analytics and experimentation;

  • provide customer support;

  • communicate with users and creators;

  • enforce Company policies;

  • protect platform integrity;

  • detect fraud and abuse;

  • comply with legal obligations;

  • and otherwise support lawful operational and business purposes associated with the Services.

 

12. How We Share Information

We may share information with service providers, infrastructure providers, payment providers, analytics providers, advertising partners, operational partners, moderation providers, fraud-prevention providers, professional advisors, affiliated entities, creator-service providers, and related third parties reasonably necessary to operate the Services.

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We may also share information:

  • where users choose to make content public;

  • in connection with creator collaboration functionality;

  • in connection with monetization systems and payment processing;

  • in response to legal requests or legal obligations;

  • to protect users, creators, the Services, or the public;

  • in connection with fraud prevention, safety, moderation, or platform-integrity activity;

  • in connection with mergers, acquisitions, restructurings, financings, or business transactions;

  • or otherwise with user consent or as permitted by applicable law.

 

We may also disclose aggregated or de-identified information that does not reasonably identify individual users.

 

13. International Transfers

The Services may be operated, processed, hosted, supported, analyzed, or administered in multiple jurisdictions.

As a result, information may be transferred to, processed in, stored in, or accessed from jurisdictions outside the country in which users reside, including jurisdictions that may have different data-protection laws than those applicable in a user’s home jurisdiction.

 

Where required by applicable law, we may utilize contractual protections, operational safeguards, organizational measures, or other legally recognized transfer mechanisms designed to support lawful international data transfers.

 

14. Data Retention

We retain information for as long as reasonably necessary to operate the Services, provide creator-facing functionality, support recommendation systems, maintain synchronized playback functionality, support adaptive playback systems, facilitate monetization systems, comply with legal obligations, resolve disputes, protect platform integrity, enforce Company policies, support operational continuity, conduct analytics, and otherwise fulfill lawful business or operational purposes associated with the Services.

 

Retention periods may vary depending on the nature of the information, operational requirements, legal obligations, moderation considerations, fraud-prevention considerations, monetization considerations, platform-integrity considerations, and related operational or legal factors.

 

15. Account Deletion

You can delete your account at any time from within the app. When you delete your account, we delete your user profile record (your user document), your saved library lists, your zone unlocks, and your saved Places from our database, and your login credentials from our authentication provider.

 

Certain information may be retained after account deletion where reasonably necessary to comply with legal obligations, resolve disputes, prevent fraud or abuse, or enforce our agreements, as described in the Data Retention section. Residual copies may persist temporarily in routine backups before being overwritten in the ordinary course.

 

16. Security Practices

We utilize commercially reasonable technical, organizational, administrative, and operational measures designed to protect information associated with the Services.

Such measures may include operational safeguards, access controls, infrastructure protections, monitoring systems, moderation systems, fraud-prevention systems, authentication systems, platform-integrity systems, analytics systems, and related security or operational practices reasonably designed to support the security and integrity of the Services.

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However, no platform, service, operational system, storage system, transmission method, or security measure can be guaranteed to be completely secure. Users acknowledge that information transmitted through the internet or stored electronically may be subject to unauthorized access, disclosure, alteration, interruption, or destruction.

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17. User Rights & Privacy Choices

Depending on applicable law and jurisdiction, users may have certain rights relating to their personal information.

These rights may include the ability to:

  • access certain information;

  • request correction of inaccurate information;

  • request deletion of certain information;

  • object to certain processing activity;

  • request restriction of certain processing activity;

  • withdraw consent where processing is based on consent;

  • manage communication preferences;

  • manage certain personalization settings;

  • or exercise additional rights available under applicable privacy laws.

 

Users may also have the ability to manage certain operational settings relating to creator visibility, content visibility, recommendation systems, audience engagement, communications, cookies, analytics technologies, advertising technologies, and related operational functionality associated with the Services.

We may request additional information to verify identity before processing certain requests.

 

To exercise any of these rights, or to ask a question about this Privacy Policy or your personal information, contact us at support@scori.app.

 

If you are a resident of California or another U.S. state with an applicable privacy law, you may also have the right to opt out of the “sale” or “sharing” of your personal information and of processing for targeted advertising. See the US State Privacy Rights Addendum for details and how to exercise these rights, including any “Your Privacy Choices” control we make available.

 

18. Children’s Privacy & Age Limitations

The Services are not directed to children under the age required by applicable law to independently consent to processing of personal information in their jurisdiction.

 

We do not knowingly collect personal information from children in violation of applicable law. If we become aware that information has been collected from a child in a manner inconsistent with applicable law, we may take steps to delete such information and restrict related account activity.

Where required by applicable law, certain creator-facing functionality, monetization systems, recommendation systems, synchronized playback systems, adaptive playback systems, collaborative creator environments, or related platform functionality may be restricted based on age or jurisdiction.

 

19. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect operational changes, legal developments, product developments, creator-facing functionality changes, recommendation-system changes, monetization-system changes, platform developments, or related business or operational considerations associated with the Services.

 

Where required by applicable law, we may provide notice of material changes through the Services or through other reasonable communication methods.

Your continued use of the Services following an updated Privacy Policy constitutes acknowledgment of the revised Privacy Policy to the extent permitted by applicable law.

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20. Jurisdiction-Specific Privacy Rights

Additional disclosures, rights, jurisdiction-specific terms, regional privacy notices, transfer mechanisms, consent requirements, consumer-rights disclosures, and related privacy provisions may apply depending on the jurisdiction in which a user resides.

 

The Company may provide separate privacy disclosures, regional addenda, California privacy notices, GDPR/EEA disclosures, UK privacy disclosures, or other jurisdiction-specific privacy materials as required by applicable law.

 

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US STATE PRIVACY RIGHTS ADDENDUM

 

SCORI (Underscore Interactive, LLC)

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This US State Privacy Rights Addendum (the “Addendum”) provides additional information and rights for residents of US states that have enacted their own consumer data privacy laws. It supplements, and is incorporated into, the SCORI Privacy Policy and applies in addition to it. Capitalized terms not defined here have the meaning given in the Privacy Policy.

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No matter where you live, SCORI will not discriminate against you for exercising any of your privacy rights. We will not deny you products or services, charge you a different price or rate, or provide you a different level or quality of products or services because you exercised your rights, except as permitted by law.

***Your rights depend on your state of residence and apply only to the extent the applicable state law applies to SCORI.***

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1. How to Exercise Your Rights

To exercise any right described in this Addendum, submit a request to us at support@scori.app and specify which right(s) you wish to exercise and the scope of your request. If you have a SCORI account, we may require you to submit your request through your account.

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We will acknowledge your request within ten (10) days and respond within forty-five (45) days, subject to any extension permitted by applicable law. To protect your information, we may need to verify your identity before acting on a request - for example, by confirming information associated with your account - and we may decline requests we are unable to verify. You may use an authorized agent to submit a request on your behalf; except for requests made through an opt-out preference signal, we may require written proof of the agent’s authority and may verify your identity directly with you.

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2. California Residents

The following disclosures are made under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (the “CCPA”), and apply to California residents.

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2.1  Notice at Collection — Categories of Personal Information

In the preceding twelve (12) months, SCORI has collected the categories of personal information described in the SCORI Privacy Policy. Expressed using CCPA categories, these may include:

  • Identifiers, such as name, email address, username, account credentials, and device or online identifiers;

  • Commercial information, such as records of experiences or content purchased or obtained;

  • Internet or other electronic network activity, such as interactions with the Services and content viewed;

  • Geolocation information, SCORI’s experiences are motion- and location-driven, and location information is processed to operate them;

  • Audio, electronic, or visual information, such as creator content, audio, and the content of messages you send us;

  • Professional or account/profile information, such as creator profile details and contributor information.

 

SCORI collects this information from the sources, and for the business and commercial purposes, described in the SCORI Privacy Policy. We retain personal information for as long as reasonably necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements, consistent with the Privacy Policy.

 

2.2  Sensitive Personal Information

SCORI does not use or disclose sensitive personal information for purposes other than those permitted under the CCPA, and does not sell or share sensitive personal information. To the extent SCORI collects any information treated as “sensitive personal information” under the CCPA, it uses that information only for the permitted business purposes.

 

2.3  Sale or Sharing of Personal Information

SCORI does not currently “sell” your personal information or “share” it for cross-context behavioral advertising, as those terms are defined under the CCPA. To the extent any disclosure of your personal information is or becomes a “sale” or “share” - for example, a disclosure to advertising or analytics partners for cross-context behavioral advertising - you have the right to opt out. To opt out, use the “Your Privacy Choices” link we make available on our website or in the app, or enable a recognized opt-out preference signal such as the Global Privacy Control (GPC) in your browser. SCORI does not knowingly sell or share the personal information of consumers under 16 years of age.

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2.4  Your California Privacy Rights 

Subject to certain exceptions, California residents have the right to:

  • Know and access the personal information we have collected about you, including the categories and specific pieces of information, the categories of sources, the business or commercial purposes for collecting it, and the categories of third parties to whom we disclose it;

  • Correct inaccurate personal information we maintain about you;

  • Delete personal information we have collected from you;

  • Opt out of the sale or sharing of your personal information (to the extent applicable);

  • Limit the use and disclosure of your sensitive personal information (to the extent applicable); and

  • Not receive discriminatory treatment for exercising these rights.

To exercise these rights, use the method described in Section 1.

 

2.5  “Shine the Light”

Under California’s “Shine the Light” law, California residents may request once per calendar year (i) a list of the categories of personal information we disclosed to third parties for those third parties’ own direct marketing purposes during the prior calendar year, and (ii) the categories of those third parties. To make a request, contact us as described in Section 1 and specify that you are making a “California Shine the Light Request.” We may require information to verify your identity.

 

2.6  California Minors - Online Eraser

If you are a California resident under 18 years of age and a registered user of the Services, you may request removal of content or information you have publicly posted on the Services (a “California Online Eraser Request”) by contacting us as described in Section 1. We will make reasonable, good-faith efforts to remove such content from public view, although we cannot ensure complete removal and may retain content as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

 

3. Residents of Other States

The following additional rights and disclosures apply to residents of Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia, in each case to the extent the applicable state privacy law applies to SCORI. The specific rights available to you depend on your state of residence.

 

3.1  Your Rights

Your state’s law may provide some or all of the following rights:

  • To confirm whether we are processing your personal data and to access that data;

  • To correct inaccuracies in your personal data;

  • To delete personal data we have collected from or about you;

  • To obtain a copy of the personal data you previously provided to us in a portable and readily usable format;

  • To opt out of the sale of personal data, the processing of personal data for targeted advertising, and certain profiling in furtherance of decisions that produce legal or similarly significant effects; and

  • In certain states (for example, Delaware, Oregon, and Minnesota), to obtain a list of the specific third parties or categories of third parties to which we have disclosed personal data.

 

3.2  Sale of Personal Data & Targeted Advertising

SCORI does not currently sell your personal data or process it for targeted advertising. To the extent SCORI sells personal data or processes it for targeted advertising, you have the right to opt out. To opt out, use the “Your Privacy Choices” link we make available on our website or in the app, or enable a recognized universal opt-out preference signal such as the Global Privacy Control (GPC).

 

3.3  Sensitive Data

Where required by applicable state law, SCORI will obtain your consent before processing your sensitive data. Because the Services may be used by minors, SCORI handles the personal data of known children in accordance with the Children’s Online Privacy Protection Act (COPPA) and applicable state law, and, where required, obtains the consent needed to process the data of known minors.

 

3.4  Profiling

SCORI does not use personal data for profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers.

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3.5  Appeal

If we decline to act on your request, you may appeal our decision within a reasonable period by contacting us as described in Section 1 and describing what you wish to appeal. We will review and respond to your appeal as required by applicable law. If your appeal is denied, you may submit a complaint to your state Attorney General.

 

3.6  Authorized Agents

You may use an authorized agent to submit a request on your behalf. Except for requests submitted through an opt-out preference signal, we may require written and signed proof of the agent’s authority and may verify your identity directly with you.

 

4. Changes to This Addendum

SCORI may update this Addendum from time to time to reflect changes in law or our practices. The “Last Updated Date” above indicates when this Addendum was most recently revised. Your continued use of the Services after an update constitutes acceptance of the revised Addendum, to the extent permitted by law.

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